Terms of service

Terms of Service

Last Updated: June 2026

Welcome to The Signature Touch Hair Vault. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Acceptance of Terms

By visiting our website or making a purchase, you agree to these Terms of Service and all applicable policies referenced herein. If you do not agree with these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use this site and make purchases.

3. Products & Availability

We strive to display product descriptions, images, colors, and specifications as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect product colors or appearance.

Product availability is subject to change without notice. We reserve the right to discontinue, modify, or limit the quantities of any product offered on our website.

4. Pricing & Payments

All prices are listed in U.S. Dollars (USD).

We reserve the right to change pricing at any time without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

Payment must be received in full before an order will be processed and shipped.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to suspected fraud, unauthorized transactions, inventory issues, or pricing errors.

6. Shipping & Delivery

Orders are processed within the timeframe stated in our Shipping & Processing Policy.

Once an order has been transferred to the shipping carrier, delivery times are outside of our control. The Signature Touch Hair Vault is not responsible for shipping delays, carrier errors, lost packages, or stolen packages after carrier acceptance.

Signature confirmation may be required on select shipments.

7. Returns & Refunds

All returns, cancellations, and refund requests are governed by our Returns & Refund Policy.

By placing an order, you acknowledge that you have reviewed and agreed to that policy.

8. Product Care & Results Disclaimer

Proper care and maintenance are required to maximize the lifespan and performance of hair products.

Individual results may vary depending on installation methods, maintenance routines, chemical processing, heat styling, and general wear.

The Signature Touch Hair Vault does not guarantee specific results, longevity, or outcomes from the use of our products.

9. Intellectual Property

All content on this website, including but not limited to logos, branding, graphics, product descriptions, images, videos, designs, and text, is the property of The Signature Touch Hair Vault and may not be copied, reproduced, distributed, or used without written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Submit false information

  • Interfere with the operation or security of the website

  • Violate any applicable laws or regulations

11. Limitation of Liability

To the fullest extent permitted by law, The Signature Touch Hair Vault shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless The Signature Touch Hair Vault, its owners, affiliates, employees, and representatives from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms of Service.

13. Privacy

Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of information as described therein.

14. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Changes become effective immediately upon posting to the website.

15. Contact Information

For questions regarding these Terms of Service, please contact us through the website contact form or customer support email listed on the website.